Shipping policy

SHIPPING POLICY

Shipping Within the United States Only Apex Vektor currently ships to addresses within the United States only. We do not offer international shipping at this time.

Free Shipping Enjoy free standard shipping on orders totaling $99 or more, shipped within the United States. This offer excludes oversized or freight-shipped items (see "Oversized & Freight Items" below) and is automatically applied at checkout when your order qualifies.

Order Processing Orders are processed within 1 to 3 business days. Orders placed before 3:00 PM ET on a business day typically begin processing the same day; orders placed after this time, or on a weekend or holiday, begin processing the next business day. Because we work with trusted fulfillment partners and dropship suppliers, some items may ship separately depending on availability and warehouse location. If your order contains multiple items, you may receive more than one shipment with separate tracking numbers.

Shipping Times Domestic transit time depends on the shipping method selected at checkout and generally ranges from 3 to 10 business days after your order ships, in addition to processing time. Performance parts may require additional handling time due to weight, packaging, or supplier verification. Business days are Monday through Friday, excluding major holidays.

Shipping Costs Shipping rates are calculated at checkout based on weight, size, and destination.

Oversized & Freight Items Some oversized or heavy items, such as rotors, exhausts, coilovers, and wheels, may ship via freight carrier and incur additional shipping charges shown at checkout. When your freight shipment arrives, inspect the packaging and contents before signing for delivery. If you notice any damage, note it on the delivery receipt, take photos, and contact us within 48 hours. Once a freight delivery is signed for without noting damage, we may be unable to file a claim on your behalf.

Tracking Your Order Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update.

Shipping Address Accuracy Please double-check your shipping address at checkout. Apex Vektor is not responsible for orders delayed, returned, or lost due to an incorrect or incomplete address provided by the customer. Additional charges for address correction, reshipment, or return-to-sender packages may be the customer's responsibility.

APO/FPO and PO Box Addresses We are currently unable to ship to APO, FPO, or PO Box addresses. Please provide a standard street address at checkout.

Lost or Delayed Packages If your tracking shows your package as delivered but you haven't received it, or your shipment appears lost in transit, please contact us within 30 days of the delivery date (or expected delivery date) so we can assist with a carrier investigation. Claims submitted after this window may not be eligible for a replacement or refund.

Delays While we work hard to ensure timely delivery, delays can occur due to carrier issues, weather, supplier backorders, or high-demand seasons. If your order is delayed, we will communicate updates as soon as we receive them.

Questions? Contact us at tony@apexvektor.com or 469-251-2074 with any shipping questions.